For most standard LED strips, neon and drivers we work with carton-based MOQs. Typical ranges are:

• LED strips / neon: around 50–100 rolls per model & CCT
• Drivers / controllers: around 100–200 pcs per model

For new projects or trial cooperation we can discuss a smaller first order if there is a clear long-term plan.

For products based on existing structures and tooling, samples are usually ready within about 7 days after all details are confirmed. For new OEM / ODM designs that need new tooling, special PCBs or packaging, samples normally take around 10–20 days, depending on complexity.

Typical lead time:

• LED strips & neon: about 3–4 weeks
• Luminaires, drivers and more complex systems: around 4–5 weeks

Lead time can change with season and order mix, so we always confirm it again when you place the order.

Yes. We support:

• Neutral packing – plain cartons and labels with no LUMSET® logo.
• Your brand (OEM) – logo on products, labels and cartons according to your brand guidelines.
• Deeper ODM cooperation – when we jointly develop new models or series.

Details such as logo files and label layouts can be defined using our forms in Tools & Templates.

The more complete your information, the faster and more accurate our quotation will be. The best way is to:

• use our Lighting Project Inquiry Form or OEM / ODM Briefing Form,
• attach drawings, photos or reference products if available,
• indicate target prices or alternatives if you already have something in mind.

Typical terms are T/T with deposit and balance before shipment. For long-term and stable partners we can discuss more flexible options. All details are agreed case by case before order confirmation.

LUMSET® mainly supplies to Europe, the Middle East and South America, with key partners in countries such as Portugal, Spain, Brazil and the UAE. We are open to discussing new regions as long as products and documentation fit local requirements.

Most long-term partnerships start with a small but real project or a focused product range:

1. Start with samples and a first trial order.
2. Collect feedback from your clients or installers. 
3. Optimise models, packaging and documents together.
4. Gradually expand into a stable range and regular orders.

Yes, factory visits can be arranged with prior notice. We usually plan the visit around your product focus, so you can see the most relevant lines such as COB, SMD, neon or power supplies.

You can use the Contact page on this site or email This email address is being protected from spambots. You need JavaScript enabled to view it. directly. We aim to reply within 24 hours on working days. For complex technical or project questions we may need a bit more time to collect accurate details.

• 12V – short runs, finer cutting steps, small features.
• 24V – good balance for most projects, common choice.
• 48V – longer runs with better voltage drop control, often for professional projects.
• High-voltage strips (110/220V) – very long runs, direct mains connection, need strict safety and application control.

Maximum run length depends on voltage, power per metre, PCB width and cable size. As a simple rule:

• follow the recommended max run length in our datasheets,
• for longer runs, feed from both ends or use multiple feed points.

At minimum we need:

• application (indoor/outdoor, type of space),
• desired CCT, CRI, beam or diffusion,
• mounting method (profile, surface, recessed, etc.),
• basic run lengths and power constraints. More details (drawings, photos) always help.

Yes, we can assist with simple power, run length and basic layout checks. For full lighting design or detailed simulations, it’s best to work with a professional designer; we support them with all technical data.

Yes. We offer on/off, 0–10V, DALI and basic RF / smart control options with matching drivers and controllers. The exact solution depends on your project’s system and budget.

Yes. For projects with enough volume, we can customise strip lengths, connector types, cable lengths and aluminium profiles. Please share your drawings or sketches so we can check feasibility and MOQ.